Medium-Duty Towing & Recovery

Medium-duty towing is designed for vehicles that are too heavy for light-duty tow trucks but don’t require the large equipment used for heavy-duty vehicles like semi-trucks. This includes vehicles such as buses, RVs, and box trucks. The key difference is the specialized equipment and weight capacity used. Medium-duty tow trucks can carry vehicles ranging from 10,000 to 26,000 pounds, making them perfect for commercial vehicles, large vans, and larger passenger vehicles.

If you have a vehicle that’s heavier than a standard passenger car, like a large van, bus, RV, or small box truck, it’s time to call for medium-duty towing. These vehicles are typically too large for light-duty tow trucks, but they’re not as massive as heavy-duty vehicles like semi-trucks. At Kaylee's Towing, we are equipped to handle all sizes of vehicles, ensuring your larger vehicle is towed safely and efficiently.

If your medium-duty vehicle is stuck in a tough spot, like a ditch or snowbank, it's important to stay calm and avoid attempting to free it yourself, which could cause further damage. Contact Kaylee’s Towing, and our team will assess the situation with the right tools to safely recover your vehicle. We’re equipped for tough recoveries, from mud and snow to tricky roadside locations, ensuring minimal damage during the recovery process.

Response times can vary depending on your location within Cortland, NY, but we aim to get to you within 30 to 60 minutes. For emergency situations, we prioritize your call and ensure we arrive as quickly as possible. Our 24/7 availability means that no matter the time of day or night, you can count on us for timely, professional towing and recovery services.

At Kaylee’s Towing, we strive to be transparent with our pricing. The initial quote we provide is based on the specifics of your tow, such as vehicle size, distance, and any additional services required. Factors like special recovery equipment, off-road towing, or late-night service may add extra charges. However, we always discuss these potential costs upfront, so you won’t experience any surprises.

While it’s not always necessary for you to be present when your vehicle is towed, we recommend being available if possible, especially for complex situations. If you’re unable to be there, just ensure our driver has clear instructions on where to take the vehicle. We can also help coordinate with your repair shop or destination if needed, ensuring a smooth and hassle-free experience.

At Kaylee’s Towing, we prioritize the safety of your vehicle during every tow. Our team uses specialized equipment and techniques designed for medium-duty vehicles, such as flatbed tow trucks or wheel-lift systems, to minimize any risk of damage. Our drivers are trained in the best towing practices, carefully securing the vehicle to prevent any shifting or additional stress on the vehicle during transport.

Kaylee’s Towing stands out because we focus on medium-duty towing, a niche that requires specialized equipment and expertise. Unlike many other companies that only handle light-duty towing, we have the tools and experience to safely tow larger vehicles such as RVs, box trucks, and buses. Our team is committed to providing fast, reliable, and professional services, making us the go-to provider in Cortland, NY.

Before we arrive to tow your vehicle, make sure it’s in neutral and the parking brake is disengaged. Clear any obstacles around the vehicle that might hinder the towing process. If possible, take photos of the vehicle’s condition for documentation purposes. If you’re stuck in a dangerous location, stay inside the vehicle with your seatbelt on and wait for our team to arrive safely.

Several factors can impact the cost of medium-duty towing, including the weight and size of the vehicle, the distance of the tow, and the complexity of the situation. If your vehicle is stuck in a difficult location or requires special recovery equipment, the price may be higher. At Kaylee’s Towing, we provide clear, upfront pricing so you understand the cost breakdown before we begin any work.